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Channel: ITworld Jen A. Miller
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4 ways businesses use free wi-fi to better serve customers

Wi-Fi may be a given in some areas of our lives - like our offices and our homes - but savvy businesses are also adding free Wi-Fi access to make visiting their locations a better experience. They use...

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How to build a customer loyalty program

When b.good opened its first restaurant 12 years ago, the company had invested so much in its actual location that it had little left over for marketing.B.good, with the tagline "real.food.fast," now...

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How tech can help cities reduce crime

According to the FBI, Camden, N.J. is the most dangerous city in America with more than 75,000 residents.That said, Camden has made strides in reducing crime by using a multi-faceted technological...

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4 ways to use square in your small business (or your global business)

Square allows anyone, businesses or individuals, to accept credit cards as payments through a tablet or smart phone portal. The company, founded in 2009, now processes tens of billions of dollars in...

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Why you need to load test your website

If you want to make sure your company's website is ready for a large dose of visitors - right at launch, during a registration period, or just at times when you expect more traffic than usual - then...

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How the target breach has affected small business data security

Small and medium-sized businesses may think they're immune to the kinds of attacks that wreaked havoc on Target last year, but they're susceptible to the same nefarious forces -- sometimes even more...

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Technology leapfrogging: How the cloud, tablets and phablets advance tech...

There's something to be said for traditions. After all, they're proven entities that have worked for decades. But while that standard Sinatra song may still find an audience at the weekend cookout, the...

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How to protect personal, corporate information when you travel

Before flying from Rome to Philadelphia earlier this summer, I stopped in the hotel lobby to print my boarding pass. The hotel had one computer dedicated solely to this task. It was the only public...

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How to identify soft skills in IT job candidates

IT is out of the backroom and in the front office so it's time to hire candidates who match that new reality.This presents a vexing problem for both recruiters and employers alike. In a recent survey,...

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Today's security hacks are after more than bank info

The beat goes on. In recent weeks, both JP Morgan Chase and Home Depot have been identified as the latest victims of large-scale cyberattacks.JP Morgan Chase was among a handful of U.S. banks hit by...

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PCI compliance under scrutiny following big data breaches

As details filter out about the Home Depot hack (and many, many more data breaches), you can't help but ask: How did this happen – especially when the company was supposed to adhere to specific safety...

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Watch out for these 3 holiday shopping scams

'Tis the season to be scamming.It's no secret that Americans are about to spend a lot of money during this upcoming holiday shopping season. Holiday sales are expected to hit nearly $617 billion this...

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Is your security software sitting unused on the shelf?

When a company invests thousands of dollars in security software, you’d expected the product to be used to protect the company.However, a recent study produced by Trustwave a security services...

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How tech protects victims by monitoring inmates

The Victim Information Notification Everyday (VINE) system grew from tragedy. In 1993, Mary Byron was killed by an ex-boyfriend after he was released from jail. She hadn't been notified that he had...

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How to deploy tablets to your mobile workforce

When Wakefield Canada, the exclusive distributor for Castrol in Canada, set out to replace the tablets used by their sales team, it went right to the source to figure out what to buy: The people who...

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How the tech industry is greening its data centers

Data centers don't just suck down energy. They guzzle it. According to the National Resources Defense Council, data centers are one of the largest and fastest growing consumers of electricity in the...

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4 new cybercrime trends threaten your business

The more things change, the more things stay the same -- at least for hackers. That's one of the finding in Proofpoint's mid-year threat report on the attacks of choice for the first half of 2015.  In...

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Mobile device management has become alphabet soup

Get a job and a company-issued cellphone and computer in exchange? Stop living in the past, man. Companies don’t necessarily operate this way anymore, especially as our work and personal lives become...

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Should CIOs worry about the Internet of Hackable Things?

If 2015 was the year of the Internet of Things, 2016 could be the year of the hacked Internet of Things. That could mean a lot of headaches for CIOs, whether they're fans of these new devices...

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How long does it take to build a custom app?

Your company wants a custom app for that? It's possible – and not just if you're the CIO of a big bucks corporation. New advances in app-building technology have lowered the cost of making apps, and...

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